The Gathering Place

The Gathering Place

At IPS Worldwide we appreciate our international Affiliates and the quality services provided on our behalf. We have established an online community especially for our Affiliates to facilitate better communication and make servicing our client organisations a pleasure.

We invite you to join our online community and benefit from the easy access to a variety of business tools. If you are already a member, please login first.

Useful Information

Golden Rules

pdf

The Golden Rules are a summary list of the minimum approach when answering a client call and responding appropriately. Please review the language version you will find most helpful...

All files are in pdf format.

English (23K)	French (23K)	Japanese (125K)
Spanish (23K)	German (25K)	Chinese Traditional (83K)
Italian (24K)	Korean (71K)	Chinese Simplified (61K)

Induction Manual pdf

Being the first point of contact for our client employees, IPS values the dedication and experiences of those on the 'front line'. To support the Intake Offices we have developed an induction manual. Please click here to review the manual. If at any time you have a concern or query regarding an IPS client, please call Sydney Head Office on +61 2 9221 1166.

EAP Briefing

EAP Flash

flash

There are three chapters which you can view by selecting on their titles:

"Your IPS EAP",
"Access to Your IPS EAP", and
"Introducing IPS"

Please select the button below to choose your languages.

EAP Script

PDF

If you have a low bandwidth connection you can review the script of the Flash presentation rather than the full-animated version by clicking here:

English (51k)	French (53k)	German(53k)	Chinese Simplified(186k)
Spanish (52k)	Japanese (185k)	Italian (53k)	Chinese Traditional (155k)

Quality Information

As the first EAP provider in Australia to be quality endorsed, IPS is valiant in their continual improvement in all facets of the organisation and service delivery. Our internationally recognised system comprises largely of Operational Guidelines, Statistical Data Forms & Corrective Action Reporting.

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